SHOPPING ON JDK
To make a purchase you need to register first.
How to find an article
To consult our catalogue, select a category from the navigating menu or find out our product selections from the Home Page. For a more precise research, use the filters or the research tool inside our site.
Every product information card displays the article’s description and composition.
How to order
To purchase a product:
1. from the product information card, select the article’s color
2. add the product to your shopping bag by clicking the button “Add to bag”
3. enter the shipping data and the payment data in the next screen
4. check that the information entered is correct and click "Purchase".
You can return any product purchased within 14 days from the date of delivery.
Follow the steps below:
1. fill in the Return Form
2. make sure that the products are in the same conditions in which they were received, with all tags attached
3. stick the pre-printed and pre-paid label on the original package in order to cover the label with your address
4. call DHL at the toll free number 199 199 345: the courier will pick up the package on the day and at the place indicated.
The return package can be sent only from the country where it was purchased.
In the event the return does not meet the conditions listed above, the package will be re-delivered and no refund will be made.
We usually accept a return a tour warehouse within 5 working days from the delivery date; after acceptance, we will immediately request refund and send a confirmation e-mail.
The refund time depend on your chosen method of payment:
Credit Card: our bank will refund within 10 working days from the e-mail “Confirmation of Return Acceptance”. The time it takes to see the refund on your account depends on the card-issuing bank.
PayPal: you will see the refund on your PayPal account within 48 hours form the e-mail “Confirmation of Return Acceptance”.